Availability and Order Notification:

Our products are based on availability. If an item is out of stock after you place an order, we’ll promptly notify you and cancel the order. Your cosmic pet deserves only the best!

Local Delivery Only:

Currently, we sell and deliver exclusively within Lebanon. Our cosmic reach doesn’t extend beyond our beautiful country.

Shipping Costs:

For orders below $100, we charge a flat shipping rate of $3. Above $100, delivery is on us—free like stardust!

Shipping Timeframes:

• Inside Beirut: Expect delivery within 1-3 business days (excluding holidays and weekends) after order processing.
• Outside Beirut (anywhere else in Lebanon): Allow 3-5 business days for your cosmic package to arrive.

Order Processing:

After you place an order, we need up to 24 hours to process it. Once done, you’ll receive a confirmation email. Our cosmic crew is on the case!

Order Tracking:

• Want to track your order’s cosmic trajectory? Visit our Order Tracking page. The stars align there!
• Alternatively, chat with our stellar customer support team via WhatsApp: Chat Now.

Questions or Delays:

• If your order doesn’t arrive within the specified timeframe or if you have any other queries, don’t hesitate to contact us. We’re here to make your pet’s journey extraordinary!

May your pet’s cosmic adventures be filled with joy and tail wags! 🌟🐾